When going over your logs, I noticed that you have both Host App Service and Pokki Start Menu installed. ShortcutTarget: Desktop Printing Service.lnk -> C:\Program Files (x86)\Desktop Printing Service\desktop-printing-service.jar () Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Desktop Printing Service.lnk I have reviewed your logs and the good news is that there doesn't appear to be any signs of a keylogger. Hint: The two files, FRST.txt and Addition.txt, are created in the same location as FRST/FRST64.
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At that time, I will provide instructions to remove the tools we used and offer some information on how to stay safe and prevent future infections.
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If there is going to be any significant delay in my response, I will give you an update to let you know that you have not been forgotten.īefore we get started with the cleanup process, I would like to give you some guidelines to follow to make this process much smoother for both of us: In rare circumstances, my reply may be delayed by up to 48 hours. However, please understand that I am a volunteer and have other responsibilites outside of this fourm such as a full-time job. I will do my best to respond to you within 24 hours. As such, all of my posts must be approved by my instructor. Please be advised that I am currently in training. Do you have a name that you prefer to be called, or would you rather me address you by your username? You are free to call me RecursiveNerd, or Jake, which is what my friends call me. Welcome to Bleeping Computer's Malware Removal Forum! My name is RecursiveNerd and I'll be assisting you in cleaning up your computer.